Question 1

What is included in the Free plan?

Accepted Answer

Our free plan is 100% free forever with no credit card required. You get 5 invoices, 5 estimates, 3 receipts, 5 expenses, and 5 clients every month, plus access to pay-as-you-go features whenever you need more.

Question 2

Can I bill clients in multiple currencies?

Accepted Answer

Yes! You can invoice in USD, EUR, GBP, NGN, and other major currencies. Your clients can pay online in their currency, and you get clear records without conversion headaches.

Question 3

How does the supermarket checkout till work?

Accepted Answer

It turns your device into a fast counter register. Scan item barcodes with audio beep feedback, tally up totals, accept cash or card, and print or email thermal receipts on the spot.

Question 4

Can I send estimates before invoicing?

Accepted Answer

Absolutely. Create an estimate, send it for client approval, and convert it into an invoice with one click once accepted. You can also set up recurring estimates for repeat work.

Question 5

Can I post jobs and hire candidates through Billwox?

Accepted Answer

Yes. You can publish job openings on your public company board, review resumes, and manage applicant interview stages right inside your workspace without paying for separate recruiting apps.

Question 6

Setting up recurring invoices

Accepted Answer

Create invoice once, set frequency (weekly/monthly/yearly), and Billwox sends automatically.

Question 7

Customizing invoice templates

Accepted Answer

Personalize templates with your logo, colors, fonts, and custom fields in Settings.

Question 8

Adding taxes and discounts

Accepted Answer

Apply single or multiple taxes, percentage per item or fixed discounts on invoice total.

Question 9

Accepting online payments

Accepted Answer

Connect Paystack, Flutterwave, or Stripe, or add your bank account details so clients can pay directly from your invoices.

Question 10

Recording offline payments

Accepted Answer

Manually record cash, check, or bank transfer payments in the invoice payment section.

Question 11

Managing payment reminders

Accepted Answer

Set automatic reminders before due date, on due date, and after overdue.

Question 12

Is there a free plan?

Accepted Answer

Yes, our Free plan includes up to 5 invoices per month with basic features.

Question 13

Can I cancel anytime?

Accepted Answer

Yes, cancel your subscription anytime. No questions asked, no cancellation fees.

Question 14

Is my data secure?

Accepted Answer

Yes, we use bank-level encryption, regular backups, and follow industry security standards.

Question 15

Do you support multiple currencies?

Accepted Answer

Yes, bill clients in multiple currencies including USD, EUR, GBP, and NGN with clear records.

Question 16

Can I invite my team?

Accepted Answer

Yes, Pro and Business plans support team members with 6 roles (Owner, Admin, Accountant, Sales, Clerk, Viewer) and 66 granular permissions.

Frequently Asked Questions